How to Order our Standard Product Range Items
Welcome to our dedicated, comprehensive mirror and home decor web site that allows you to shop at your leisure.
Once your order has been placed, your products will then be delivered to you by our specialised couriers, thereby guaranteeing a quality delivery service throughout the UK.
Ordering by Telephone
1. Simply choose the product you would like to order and contact us by calling on 01493 304331
2. We will then take your order details and credit/debit card details for processing.
3. A confirmation email will then be sent to you confirming your order and expected delivery time-frame.
4. When your product is ready for delivery,we will contact you via to arrange a convenient time for delivery.
Ordering On Line with Debit or Credit card
1. Simply choose the product you would like to order and click on the Add to Basket button. You will be shown a summary of your order, and if all is correct, click Proceed to Checkout.
2. You will then be offered a choice of how to finalise your order. You can then either select to Checkout as a Guest, Register with us, or Login if you have already registered. If you select to Register with us, the information stays for use only within Mirror Mania and is for advising you of special offers and of new products when available. If this is not something you are interested in, then just check out as a guest.
3. Receipt of your order will then be confirmed by email.
4. Once your product is ready for delivery, we will contact you to arrange a convenient time for delivery.
How to Order Bespoke Mirrors and Decorative Stained Glass Products
Should you require us to design a mirror for you, which requires artwork for your approval, an initial deposit will be required. This deposit will vary depending on the complexity of the work and will be deducted from the final cost of the mirror. Please note that all artwork prepared by Mirror Mania remains the property of Mirror Mania.
A quotation will then be sent to you via email – this quotation is valid for 30 days. Once you have the quotation, and decide to proceed with your bespoke order, you will need to send us an email to confirm your order.
A confirmation email will then be sent to you confirming the order and finalising the payment.
Please be aware that the colours shown on our website may differ when looking at them on your computer screen. If you have any concerns please ensure that you contact us for either a sample of the colour or send us a colour that you wish us to match.
With the use of handmade glass, these colours and textures may vary from the images shown as no two pieces of glass will be exactly the same.
When ordering a bespoke size of glass or mirror, please be aware that the size may vary plus or minus 2mm.
Completion of your commission will depend on the complexity of the work and will be advised on your quotation. We will contact you once the piece has been finished to organise a convenient time for delivery.
Please note that if you wish to cancel your order for a bespoke item(s) prior to delivery, a cancellation fee may apply. This fee will depend on how much work has already taken place to fulfill the order.
Once the bespoke mirror has been completed and you have been advised that it is ready for delivery, unless agreed at the time of ordering, the mirror must be delivered within 30 days. If this does not happen, a daily storage fee will be charged.
If you wish to cancel your order for a bespoke item(s) that has already been completed, a refund will not be offered.
Cancellation of Orders
Please note that if you wish to cancel your order for an item once you have been advised is ready for delivery, a re-stocking fee of 10% will be charged.
Please note that we reserve the right to cancel an order should there be an error on the website due to technical problems or if the product is no longer available.