How to order

Welcome to our dedicated, comprehensive mirror and home decor web site that allows you to shop at your leisure.

Once your order has been placed, your products will then be delivered to you by our specialised couriers, thereby guaranteeing a quality delivery service throughout the UK.


Ordering by Telephone

1. Simply choose the product you would like to order and contact us by calling on 01493 304331

2. We will then take your order details and credit/debit card details for processing.

3. A confirmation email will then be sent to you confirming your order and expected delivery timeframe.

4. When your product is ready for delivery,we will contact you via to arrange a convenient time for delivery.


Ordering On Line with Debit or Credit card         

1. Simply choose the product you would like to order and click on the Add to Basket button. You will be shown a summary of your order, and if all is correct, click Proceed to Checkout.

2. You will then be offered a choice of how to finalise your order.  You can then either select to Checkout as a Guest, Register with us, or Login if you have already registered.  If you select to Register with us, the information stays for use only within Mirror Mania and is for advising you of speial offers and of new products when available.  If this is not something you are intersted in, then just check out as a guest.

3. Receipt of your order will then be confirmed by email.

4. Once your prodcut is ready for delivery, we will contact you to arrange a convenient time for delivery.

 

Guidelines for Ordering Mirrors, Decorative Glass Products, Lighting and Home Decor

Custom-made Mirrors & Decorative Glass Products:

Should you require us to design a mirror for you, which requires artwork for your approval, an initial deposit will be required. This deposit will vary depending on the complexity of the work and will be deducted from the final cost of the mirror. Please note that all artwork prepared by Mirror Mania remains the property of Mirror Mania.

A quotation will then be sent to you via email - this quotation is valid for 30 days. Once you have the quotation, and decide to proceed with your bespoke order, you will need to send us an email to confirm your order.

A confirmation email will then be sent to you confirming the order and finalising the payment.

Please be aware that the colours shown on our website may differ when looking at them on your computer screen. If you have any concerns please ensure that you contact us for either a sample of the colour or send us a colour that you wish us to match.

With the use of handmade glass, these colours and textures may vary from the images shown as no two pieces of glass will be exactly the same.

When ordering a bespoke size of glass or mirror, please be aware that the size may vary plus or minus 2mm.

Completion of your commission will depend on the complexity of the work and will be advised on your quotation. We will contact you once the piece has been finished to organise a convenient time for delivery.

Please note that if you wish to cancel your order for a bespoke item(s) prior to delivery, a cancellation fee may apply. This fee will depend on how much work has already taken place to fulfil the order.

Once the bespoke mirror has been completed and you have been advised that it is ready for delivery, unless agreed at the time of ordering, the mirror must be delivered within 30 days. If this does not happen, a daily storage fee will be charged.

If you wish to cancel your order for a bespoke item(s) that has already been completed, a refund will not be offered.

Lighting and Home Decor:

Please note that if you wish to cancel your order for an item once you have been advised is ready for delivery, a re-stocking fee of 10% will be charged.

Contact us

Sales & Customer Service:
Telephone: 01493 304331
(Europe:  00 44 493304331:  USA: 011 44 493304331)
Opening Hours: Monday to Friday: 9.30am to 5.00pm

Showroom:   Telephone:  01502 730122
Opening Hours: Appointment only week commencing 23/1/17
For other days/times, please call to make an appointment. 

Showroom & Postal Address:
Hopton Timber Estate,  Hall Road
Hopton, Norfolk NR31 9AX 




What Our Customers Think

The mirror arrived this morning - delivered by the helpful Sam - and it is absolutely beautiful.  There is always a bit of a risk in buying things over the internet but the mirror looks better in ‘the flesh’ than it does on line. 
It is perfect and I can’t wait to have it put up on the wall.  It has been a pleasure dealing with Mirror Mania.  B. GEDDES, CHESHIRE

I just wanted to let you know that I received the Vienna Art Deco mirror yesterday and it is absolutely stunning!!! Fantastic quality and craftsmanship. Also, I would like to compliment on the excellent customer service, it´s been a pleasure to shop from Mirror Mania!   M. GUSTAVSSON, SWEDEN

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