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How do I look after my mirror once it is delivered?
Unpacking and Handling Your Mirror:
When removing the mirror from the packaging, please be very careful that the packaging does not catch on the lead as it may result in marking or pulling the lead away from the glass.
When lifting and handling the mirror, please avoid putting your hands directly on to the lead as it is a natural product and can be marked.
When putting the mirror down, please ensure that it is only laid on the blue foam edging as the glass goes to the edges of the backing board and may chip if placed on its edges.
Please advise us on the day of delivery if the mirror has been damaged in transport. This can be either by email or telephone on 01493 304331.
Handling and Hanging Your Mirror:
When hanging the mirror, it is advisable to wear gloves to avoid marking the lead.
Please ensure that when lifting the mirror, the mirror is handled so that the weight distribution is even to avoid bending and twisting the mirror which can result in cracking the mirror.
Please Note: If the weather is particularly cold, we recommend that the mirror is laid flat in the room it is to be hung for a minimum of 48 hours so that the timber can climatise to the room's temperature.
We do not recommend the use of chains, cord or any other materials to hang the mirror. We supply fixings suitable to hang the mirror, either as security fixings or strap hangers.
Please Note: If the mirror is not to be hung straight away, we recommend that the mirror is stored flat until it is hung to avoid any damage to the mirror. We do not recommend that it is rested upright on its edges as this may damage the mirror panels.
Cleaning Guidelines:
For best results, use a mild glass cleaner, sprayed directly on to a soft cloth, then gently buff the mirror, taking care to avoid the lead. Do not spray cleaners directly on to the lead as this will lead to discolouration of the lead.